{"id":7241,"date":"2023-07-12T09:30:31","date_gmt":"2023-07-12T09:30:31","guid":{"rendered":"https:\/\/scallent.com\/?p=7241"},"modified":"2023-07-12T09:30:44","modified_gmt":"2023-07-12T09:30:44","slug":"the-importance-of-segmentation-in-inbound-marketing","status":"publish","type":"post","link":"https:\/\/scallent.com\/en\/posts\/the-importance-of-segmentation-in-inbound-marketing\/","title":{"rendered":"The importance of segmentation in inbound marketing"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;6688&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><strong>In\u00eas Tito<br \/>\n<\/strong><span style=\"font-weight: 400;\">Copywriter<\/span><\/h6>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text]<strong>Every day, we are bombarded with unsolicited advertisements for products and services that do not interest us. Brands that adopt such an intrusive strategy make us feel like we are just a number.<\/strong><\/p>\n<p><strong>Eventually, we turn away and look for brands that make us feel unique. After all, who doesn&#8217;t like to feel special?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_single_image image=&#8221;6688&#8243; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><strong>In\u00eas Tito<br \/>\n<\/strong><span style=\"font-weight: 400;\">Copywriter<\/span><\/h6>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text]<strong>Every day, we are bombarded with unsolicited advertisements for products and services that do not interest us. Brands that adopt such an intrusive strategy make us feel like we are just a number.<\/strong><\/p>\n<p><strong>Eventually, we turn away and look for brands that make us feel unique. After all, who doesn&#8217;t like to feel special?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Differentiating the target audience to better understand customers has proven to be a successful strategy. Therefore, issues such as segmentation and personalization of marketing campaigns play a key role.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you want to build customer loyalty? Let&#8217;s see how segmentation in inbound marketing can help you.<\/span><\/p>\n<h2><b>Inbound vs. Outbound marketing<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Over the last hundred years, society has undergone dramatic changes that have affected our perception of the world. The same has happened with marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As society has evolved, new methods to promote products and services have emerged. Originally, brands relied on traditional outbound marketing strategies consisting of newspaper and radio adverts or direct customer contact.<\/span><\/p>\n<h6 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7224 size-full\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Coca-Cola.jpg\" alt=\"\" width=\"549\" height=\"801\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Coca-Cola.jpg 549w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Coca-Cola-411x600.jpg 411w\" sizes=\"auto, (max-width: 549px) 100vw, 549px\" \/><span style=\"font-weight: 400;\">Source: <em>Georgia Exhibits, Coca-Cola advert published in a newspaper in the early 20th century<\/em><\/span><\/h6>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">However, this customer demand has lost its effectiveness. The wide range of products and services on offer, as well as their excessive promotion, has changed customer perception. Therefore, it has become imperative to find new ways to attract the customer without harassing them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus, inbound marketing strategies emerged. The goal is to attract and engage the customer through content that interests them and promotes brand discovery. The methods are varied and, these days, the internet is the place where everyone wants to be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How to attract customers in the digital world? Through customer segmentation and an effective content strategy!<\/span><\/p>\n<h2><b>&#8220;Divide and conquer&#8221;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Julius Caesar was unaware of the existence of marketing. However, his premise fits like a glove!<\/span><br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Julius Caesar was unaware of the existence of marketing. However, his premise fits like a glove!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customer segmentation is a way of dividing the target audience into small groups that have common characteristics such as age, gender, behavior or interests. In this way, marketers develop more relevant and effective campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Through customer segmentation, brands can improve the effectiveness of their message, promote the personalization of their campaigns and raise the quality of customer service.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7226 size-full\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-scaled.jpg 2560w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-600x400.jpg 600w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-1100x733.jpg 1100w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-768x512.jpg 768w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-1536x1024.jpg 1536w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Customer-Segmentation_2-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><span style=\"font-weight: 400;\">Source: <\/span><i><span style=\"font-weight: 400;\">Freepik<\/span><\/i><\/h6>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-weight: 400;\">This does not mean that we are labelling customers. It&#8217;s about learning more about their preferences to deliver content that interests them. This personalisation approach gives companies a competitive edge and allows them to generate better quality leads.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s why brands usually use one (or more) methods to segment their target audience based on common characteristics:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Demographics &#8211; age, gender, income, education level, nationality or marital status;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Geography &#8211; location by country, region or city;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Psychology &#8211; personality, values or interests;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technology &#8211; mobile devices, computers, apps or software;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Behaviour &#8211; frequent trends and behaviours, knowledge about the brand and products or services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Positioning in the customer journey &#8211; discovery, consideration, decision.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Once this process is complete, it will be easier to develop messages focussed on the needs and desires of each segment.<\/span><\/p>\n<h3><b>The impact of segmentation on inbound marketing strategy<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In theory, the concept of &#8220;divide and conquer&#8221; seems to be the best strategy. But is segmentation the right choice?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s see\u2026<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/mailchimp.com\/resources\/effects-of-list-segmentation-on-email-marketing-stats\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Segmented email campaigns<\/span><\/a><span style=\"font-weight: 400;\"> get 14% more reads and 100% more clicks than non-segmented campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segmented campaigns have a <\/span><a href=\"https:\/\/blog.salesmanago.com\/marketing-and-business\/top-10-mind-blowing-statistics-about-hyper-segmentation-you-have-to-know-in-2021\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">77% higher ROI<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Companies that focus on segmentation are <\/span><a href=\"https:\/\/seon.io\/resources\/customer-segmentation-with-data-enrichment\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">60% more likely to understand their customers<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Promotes <\/span><a href=\"https:\/\/d3.harvard.edu\/platform-rctom\/submission\/metlife-a-case-study-in-customer-segmentation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">cost savings<\/span><\/a><span style=\"font-weight: 400;\"> in customer acquisition.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">49% of consumers admit to<\/span><a href=\"https:\/\/www.globenewswire.com\/news-release\/2017\/10\/25\/1300518\/0\/en\/Segment-Survey-Finds-Consumers-Will-Spend-More-When-Their-Shopping-Experience-is-Personalized-but-Most-Retailers-are-Missing-the-Mark.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> impulse buying<\/span><\/a><span style=\"font-weight: 400;\"> when they receive personalized messages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It leads to an <\/span><a href=\"https:\/\/www.mckinsey.com\/~\/media\/McKinsey\/Business%20Functions\/Marketing%20and%20Sales\/Our%20Insights\/EBook%20Big%20data%20analytics%20and%20the%20future%20of%20marketing%20sales\/Big-Data-eBook.ashx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">increase in return on sales of up to 5%<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identifies <\/span><a href=\"https:\/\/www.marketing-interactive.com\/case-study-canon-carve-new-market-segment\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">high-potential niche markets<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In short, segmentation strategies make it possible to personalise contact with the customer, present them with what they are looking for and get them to buy the products and services they want. Ultimately, brands are able to develop customer-focused products, differentiate themselves from the competition and improve customer service, promoting customer loyalty.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now another question arises&#8230; What is the best way to achieve these benefits?<\/span><\/p>\n<h2><b>The role of artificial intelligence in customer segmentation<\/b><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Atualmente, a intelig\u00eancia artificial (IA) est\u00e1 presente por todo o lado, desde o atendimento ao cliente at\u00e9 carros ou tradutores autom\u00e1ticos. Quase toda a tecnologia que utilizamos apresenta algoritmos de IA.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Como seria de esperar, os profissionais de marketing n\u00e3o perderam tempo ao identificar as potencialidades desta ferramenta.<\/span><\/p>\n<h3><b>A IA na segmenta\u00e7\u00e3o de clientes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">O volume de informa\u00e7\u00e3o online cresce exponencialmente a cada segundo. Por esse motivo, \u00e9 imposs\u00edvel para o comum mortal monitorizar tudo. <\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h6 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7228 size-full aligncenter\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-scaled.jpg 2560w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-600x400.jpg 600w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-1100x733.jpg 1100w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-768x512.jpg 768w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-1536x1024.jpg 1536w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/AI-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/>Source: Freepik<\/h6>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-weight: 400;\">For this reason, more than <\/span><a href=\"https:\/\/influencermarketinghub.com\/ai-marketing-benchmark-report\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">61% of marketers report using AI in their daily activities<\/span><\/a><span style=\"font-weight: 400;\">. In addition, 44% use AI in content creation. Still, they do not hide their belief that artificial intelligence could outperform them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An intriguing paradox, no?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This behavior of professionals is essentially due to the <\/span><a href=\"https:\/\/blog.aspiration.marketing\/en\/ai-impact-on-customer-segmentation-targeting\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">advantages<\/span><\/a><span style=\"font-weight: 400;\"> that artificial intelligence offers in the short term:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It allows target audience segmentation 100 times faster than a human.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It predicts with 90% more accuracy the customers who abandon the brand.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensures 80% more accurate personalization of marketing campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increases customer lifecycle by 25%.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduces marketing strategy costs by 30%.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In general terms, segmentation through artificial intelligence tools allows to improve marketing campaigns. How?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI can manage colossal volumes of data, identify patterns and trends, and establish correlations that would easily go unnoticed by humans. This allows professionals to deepen their understanding of their customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, AI enables the automation of customer segmentation by analyzing data in real-time. For professionals, this means they can monitor changes in customer behavior patterns at all times. In this way, they can adapt their marketing strategy according to perceived changes.<\/span><\/p>\n<h3><b>AI tools useful in customer segmentation<\/b><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.hubspot.com\/marketing\/artificial-intelligence-stats\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Investment in artificial intelligence<\/span><\/a><span style=\"font-weight: 400;\"> has increased in recent years. Not only because of its application in the most varied business areas but also because of the specificity of each one.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7230 size-full\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/IA-Statistics.jpg\" alt=\"\" width=\"642\" height=\"400\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/IA-Statistics.jpg 642w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/IA-Statistics-600x374.jpg 600w\" sizes=\"auto, (max-width: 642px) 100vw, 642px\" \/><span style=\"font-weight: 400;\">Source: <\/span><i><span style=\"font-weight: 400;\">HubSpot, 20 Artificial Intelligence Statistics that Marketers Need to Know in 2023<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Thus, AI tools (some new and some improved) are emerging to make the daily life of marketers easier.<\/span><\/p>\n<h4><b>Google Analytics\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">This is considered by some to be <\/span><a href=\"https:\/\/www.analyticsvidhya.com\/blog\/2023\/04\/customer-segmentation-tools\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the best tool for customer segmentation<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7232 size-full aligncenter\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics.jpg\" alt=\"\" width=\"1595\" height=\"791\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics.jpg 1595w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics-600x298.jpg 600w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics-1100x546.jpg 1100w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics-768x381.jpg 768w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/Google-Analytics-1536x762.jpg 1536w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><span style=\"font-weight: 400;\">Fonte: <\/span><i><span style=\"font-weight: 400;\">Google Analytics<\/span><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Google Analytics is a free platform developed by Google to collect data on websites and applications. Through the data collected, brands get information about the number of visitors, their behavior on the page or the type of device used.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google Analytics provides some suggestions to segment the target audience quickly. However, you can always customize each group according to your needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also allows you to filter data to focus all your attention on specific users. This makes it possible to understand why some pages have higher bounce rates than others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the advantages of this tool do not stop there. Its interface is intuitive and all functionalities can be learnt through the Google Analytics Academy. In addition, it can be easily integrated with other platforms, such as WordPress, for example.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, this powerful tool can become incomprehensible to those who do not have the necessary technical knowledge. In addition, the large volume of data collected can lead to confusion when not properly handled.<\/span><\/p>\n<h4><b>HubSpot<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In the world of marketing, HubSpot needs no introduction. This inbound marketing and software company has developed an essential tool for professionals in this field.<\/span><\/p>\n<h6 style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7234 size-full\" style=\"font-size: 0.9375rem; font-weight: 800; text-align: center;\" src=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot.jpg\" alt=\"\" width=\"1651\" height=\"929\" srcset=\"https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot.jpg 1651w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot-600x338.jpg 600w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot-1100x619.jpg 1100w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot-768x432.jpg 768w, https:\/\/scallent.com\/wp-content\/uploads\/2023\/07\/HubSpot-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 706px) 89vw, (max-width: 767px) 82vw, 740px\" \/><span style=\"font-weight: 400;\">Source: <\/span><i><span style=\"font-weight: 400;\">HubSpot<\/span><\/i><\/h6>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Its CRM (Customer Relationship Management) platform seeks to unite brands and customers. Thus, HubSpot allows you to segment customers by categorizing contact lists. Another option is event-based segmentation, which allows you to localize key customers in specific areas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To use this tool, simply select your segmentation criteria, collect contact data and create segmented customer lists. From here, you can create personalized content to reach customers at the exact moment in their journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this sense, the main advantages of HubSpot&#8217;s software are the ability to generate campaigns focused on each segment and to increase customer satisfaction and loyalty. However, this software is not very flexible and its implementation is challenging.<\/span><\/p>\n<h2><b>Not to be forgotten&#8230;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Customer segmentation is one of the best options to strengthen your inbound marketing strategy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By presenting content targeted to the right customer, you will improve the customer experience and increase conversions. That&#8217;s why we leave you with some important tips:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Segmenting without exaggeration &#8211; when segmenting the target audience we run the risk of focusing on too many details and creating groups that are too restrictive. Therefore, it is important to create segments that are both small and comprehensive.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continuous improvement &#8211; as we have seen, the information collected is constantly changing. Therefore, it is essential to monitor the segmentation criteria and adjust as necessary.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set clear objectives &#8211; the same goes for the objectives that underpin the whole strategy. Testing and analyzing the results is the best method to segment customers according to the brand&#8217;s needs.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Meeting all these requirements is a real challenge. Hence the importance of artificial intelligence. The technology exists and is here to be utilized. Those who don&#8217;t will be wasting time and money.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column width=&#8221;1\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;6688&#8243; alignment=&#8221;center&#8221;][vc_column_text] In\u00eas Tito Copywriter [\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/scallent.com\/en\/posts\/the-importance-of-segmentation-in-inbound-marketing\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The importance of segmentation in inbound marketing&#8221;<\/span><\/a><\/p>\n","protected":false},"author":769,"featured_media":7238,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50],"tags":[155,156],"class_list":["post-7241","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-inbound-marketing","tag-outbound-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v27.5) - 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