{"id":7241,"date":"2023-07-12T09:30:31","date_gmt":"2023-07-12T09:30:31","guid":{"rendered":"https:\/\/scallent.com\/?p=7241"},"modified":"2023-07-12T09:30:44","modified_gmt":"2023-07-12T09:30:44","slug":"the-importance-of-segmentation-in-inbound-marketing","status":"publish","type":"post","link":"https:\/\/scallent.com\/en\/posts\/the-importance-of-segmentation-in-inbound-marketing\/","title":{"rendered":"The importance of segmentation in inbound marketing"},"content":{"rendered":"
[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column width=”1\/4″ column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-xs”][vc_single_image image=”6688″ alignment=”center”][vc_column_text]<\/p>\n
[\/vc_column_text][\/vc_column][vc_column width=”3\/4″ column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-xs”][vc_column_text]Every day, we are bombarded with unsolicited advertisements for products and services that do not interest us. Brands that adopt such an intrusive strategy make us feel like we are just a number.<\/strong><\/p>\n Eventually, we turn away and look for brands that make us feel unique. After all, who doesn’t like to feel special?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column width=”1\/4″ column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_single_image image=”6688″ alignment=”center”][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][vc_column width=”3\/4″ column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_column_text]Every day, we are bombarded with unsolicited advertisements for products and services that do not interest us. Brands that adopt such an intrusive strategy make us feel like we are just a number.<\/strong><\/p>\n Eventually, we turn away and look for brands that make us feel unique. After all, who doesn’t like to feel special?<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Differentiating the target audience to better understand customers has proven to be a successful strategy. Therefore, issues such as segmentation and personalization of marketing campaigns play a key role.\u00a0<\/span><\/p>\n Do you want to build customer loyalty? Let’s see how segmentation in inbound marketing can help you.<\/span><\/p>\n Over the last hundred years, society has undergone dramatic changes that have affected our perception of the world. The same has happened with marketing.<\/span><\/p>\n As society has evolved, new methods to promote products and services have emerged. Originally, brands relied on traditional outbound marketing strategies consisting of newspaper and radio adverts or direct customer contact.<\/span><\/p>\n <\/p>\n However, this customer demand has lost its effectiveness. The wide range of products and services on offer, as well as their excessive promotion, has changed customer perception. Therefore, it has become imperative to find new ways to attract the customer without harassing them.<\/span><\/p>\n Thus, inbound marketing strategies emerged. The goal is to attract and engage the customer through content that interests them and promotes brand discovery. The methods are varied and, these days, the internet is the place where everyone wants to be.<\/span><\/p>\n How to attract customers in the digital world? Through customer segmentation and an effective content strategy!<\/span><\/p>\n Julius Caesar was unaware of the existence of marketing. However, his premise fits like a glove!<\/span> Customer segmentation is a way of dividing the target audience into small groups that have common characteristics such as age, gender, behavior or interests. In this way, marketers develop more relevant and effective campaigns.<\/span><\/p>\n Through customer segmentation, brands can improve the effectiveness of their message, promote the personalization of their campaigns and raise the quality of customer service.<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]This does not mean that we are labelling customers. It’s about learning more about their preferences to deliver content that interests them. This personalisation approach gives companies a competitive edge and allows them to generate better quality leads.\u00a0<\/span><\/p>\n That’s why brands usually use one (or more) methods to segment their target audience based on common characteristics:<\/span><\/p>\n Once this process is complete, it will be easier to develop messages focussed on the needs and desires of each segment.<\/span><\/p>\n In theory, the concept of “divide and conquer” seems to be the best strategy. But is segmentation the right choice?<\/span><\/p>\n Let’s see\u2026<\/span><\/p>\n In short, segmentation strategies make it possible to personalise contact with the customer, present them with what they are looking for and get them to buy the products and services they want. Ultimately, brands are able to develop customer-focused products, differentiate themselves from the competition and improve customer service, promoting customer loyalty.\u00a0<\/span><\/p>\n Now another question arises… What is the best way to achieve these benefits?<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_column_text]Atualmente, a intelig\u00eancia artificial (IA) est\u00e1 presente por todo o lado, desde o atendimento ao cliente at\u00e9 carros ou tradutores autom\u00e1ticos. Quase toda a tecnologia que utilizamos apresenta algoritmos de IA.<\/span><\/p>\n Como seria de esperar, os profissionais de marketing n\u00e3o perderam tempo ao identificar as potencialidades desta ferramenta.<\/span><\/p>\n O volume de informa\u00e7\u00e3o online cresce exponencialmente a cada segundo. Por esse motivo, \u00e9 imposs\u00edvel para o comum mortal monitorizar tudo. <\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]For this reason, more than <\/span>61% of marketers report using AI in their daily activities<\/span><\/a>. In addition, 44% use AI in content creation. Still, they do not hide their belief that artificial intelligence could outperform them.<\/span><\/p>\n An intriguing paradox, no?<\/span><\/p>\n This behavior of professionals is essentially due to the <\/span>advantages<\/span><\/a> that artificial intelligence offers in the short term:<\/span><\/p>\n In general terms, segmentation through artificial intelligence tools allows to improve marketing campaigns. How?<\/span><\/p>\n AI can manage colossal volumes of data, identify patterns and trends, and establish correlations that would easily go unnoticed by humans. This allows professionals to deepen their understanding of their customers.<\/span><\/p>\n In addition, AI enables the automation of customer segmentation by analyzing data in real-time. For professionals, this means they can monitor changes in customer behavior patterns at all times. In this way, they can adapt their marketing strategy according to perceived changes.<\/span><\/p>\n Investment in artificial intelligence<\/span><\/a> has increased in recent years. Not only because of its application in the most varied business areas but also because of the specificity of each one.<\/span>Source: <\/span>HubSpot, 20 Artificial Intelligence Statistics that Marketers Need to Know in 2023<\/span><\/i><\/p>\n <\/p>\nIn\u00eas Tito
\n<\/strong>Copywriter<\/span><\/h6>\nInbound vs. Outbound marketing<\/b><\/h2>\n
Source: Georgia Exhibits, Coca-Cola advert published in a newspaper in the early 20th century<\/em><\/span><\/h6>\n
“Divide and conquer”<\/b><\/h2>\n
\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_column_text]Julius Caesar was unaware of the existence of marketing. However, his premise fits like a glove!<\/span><\/p>\nSource: <\/span>Freepik<\/span><\/i><\/h6>\n
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The impact of segmentation on inbound marketing strategy<\/b><\/h3>\n
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The role of artificial intelligence in customer segmentation<\/b><\/h2>\n
A IA na segmenta\u00e7\u00e3o de clientes<\/b><\/h3>\n
Source: Freepik<\/h6>\n
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AI tools useful in customer segmentation<\/b><\/h3>\n